Our company promises to give you the best possible while assuring your entire satisfaction.
The Indian Craftsmen of Quebec pledges to ship your order within 24 hours of receiving it. All Canadian and US orders will be confirmed via telephone before dispatch, and your shipping invoice number will be given to you at the time.
Shipping and handling costs are the customers's responsibility and will be added to the bill. Customs costs are also the customers's responsibility and are payable to the carrier upon reception of the merchandise.
Exchange or refund
We must be notified of missing or incorrect merchandise as soon as possible. With the exeption of the customs cost, which are paid by the customer, all merchandise will be fully refunded or exchanged with an authorization number that will be given to you by "Indian Craftsmen"
C.O.D. exept for the canadian institutions recognized by"Indian Craftsmen of Quebec", who can be billed (Net/30 days)
Credit card Mastercard only or marked check.
No minimum purchase required
We reserve all rights on all merchandise until payment has been received in full.
All information sent to us will be used only in filling your orders.